Shipping Policy
DOMESTIC
Free Express Shipping within Australia for orders $120 and over.
Orders under $120
● Standard Shipping $10
● Express Shipping $14.95
NEW ZEALAND
Free Express Shipping for orders over $150
● Standard Shipping $15
● Express Shipping $20
REST OF WORLD
● Standard International Shipping $25
All options are a flat rate cost regardless of quantity of items.
We aim to fulfil and dispatch all orders placed before 4pm on the same day (Mon-Fri). Orders placed after this time will be shipped the next day. You will receive an email confirmation with your tracking number on the day your order is shipped.
We ship all orders via Australia Post Standard/ Express & International.
Please Note: International orders may be subject to additional customs, taxes & duties, these are the sole responsibility of the customer.
There are no refunds or store credit issued for orders lost in transit. We will assist you to lodge a missing parcel notice.
Please contact us via email at back2backszn@gmail.com if you would like your package to be insured & we can quote extra insurance to cost.